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Customer Feedback & Quotes

  • "Wonderful experience"

    Paper Trails was extremely helpful when selecting wedding invitations. They had a large selection and styles to choose from. We had a wonderful experience and would recommend them to our friends!


  • "I loved my invitations so much"

    I had nothing short of a great experience with Paper Trails. Melissa was super sweet, quick to respond, and very helpful when it came to choosing my invitations, customizing them, and ordering them. My invitations turned out to be exactly what I had envisioned and I received a lot of compliments on them. The pricing was very reasonable, especially compared to other places that I had visited. I loved my invitations so much that I went back to Paper Trails for my escort cards and thank you cards. I worked with both Melissa and Kris, and again, they were great to work with. I highly recommend using Paper Trails and I plan to use them for all of my stationary and invitation needs in the future.


  • "Wonderful selection at a great price"

  • Paper trails was amazing! They had such a large and wonderful selection at a great price. The timing was amazing (Our invitations got here even before we expected them). I would highly recommend this place for invitations!

    - Rachel


    Annette said... 
    I am absolutely thrilled with the work Paper Trails in Rocky River did for me! Melissa and Kris were both so wonderful to work with. They printed my Rehearsal Dinner invitations, the Menus for our reception and the Table Numbers for my reception. Everything they did was beautiful and perfect. I am so glad that I didn't skimp on printing...the pieces they created for me added so much to the tablescape and the overall specialness of the event. The initial pricing can seem high, and one may balk at the costs at first, but I do not regret a penny of the money I spent at Paper Trails. Additionally, I purchased cards for my parents, my groom and my bridesmaids here. This is probably my favorite store in the whole world. It is not cheap, and it shows. Their work is beautiful, the quality unmatched. I am a customer for life.

  • "Fun to work with"

    I was honestly shocked when I began searching for invitations online - wedding invitations are so expensive, especially if you want something creative or unique. Melissa at Paper Trails assured us she could stay within our budget, and she did. She was such fun to work with and very responsive through emails -- super helpful and willing to work with us to find the right design, especially in a limited timeframe (we didn't place an order as soon as we should have). In the end, we were thrilled with our invites and paid less than we would have for many budget invitation websites. All that and with personal, in-person service in a cute boutique in Rocky River.


  • "Our invitations were perfect"

    We loved working with Melissa at Paper Trails! She was so helpful and patient- she worked with our budget, made us feel like we chose the best invitations, and made the entire experience fun. Our invitations were perfect, and we were amazed by the turn-around time, quality, and price. We will definitely be back for future events!!
    THANK YOU, Paper Trails!!


  • "I will be working with them again"

    They were fantastic to work with! They customized the invitations to my specific requests. I will be working with them again for all of my invitation needs!


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